FAQ- Foire Aux Questions

What would you like to know?

  1. Qu'est qu'une ampoule LED ?
  2. Quel type d'ampoule LED ai-je besoin ?
  3. Quelle est la durée de vie d'une LED ?
  4. Quand dois-je remplacer mon ampoule à LED ?
  5. Les LED sont-elles d'un éclairage de haute qualité ?
  6. La quantité de lumière créée diminue-t-elle au cours de la vie de l'ampoule ?
  7. Ai-je besoin d'un transformateur compatible LED et comment puis-je savoir si c'est compatible ?
  8. Les ampoules LED sont-elles rentables ?
  9. Les LED sont-elles économes en énergie ?
  10. Les ampoules LED peuvent-elles être atténuées ?
  11. Quelles sont les caractéristiques et les avantages des LED ?
  12. Est-ce que ma lumière LED allumer immédiatement ou aura-t-elle besoin de se réchauffer en premier ?
  13. Pourquoi mon variateur ne fonctionne-t-il pas avec mon voyant ?
  14. Pourquoi dois-je remplacer mon variateur ?
  15. Qu'est-ce qu'un SMD ?
  16. Quelles puces SMD sont utilisées dans les LED ?
  17. Pourquoi mon voyant ne s'allume-t-il pas ?
  18. Est-ce que mes nouvelles LEDs fonctionneront dans mes vieux appareils ?
  19. Les raccords doivent-ils être remplacés pour utiliser les LED ?
  20. Quelle couleur LED convient le mieux à l'intérieur ?
  21. Les LED peuvent-elles être utilisées à l'extérieur et quelle couleur LED convient le mieux à l'extérieur ?
  22. J'ai un circuit de 12 volts, puis-je utiliser une LED ?
  23. Une basse tension ou un circuit principal est-il meilleur pour une LED ?
  24. Les LEDs vont-elles me faire économiser de l'argent sur ma facture énergétique ?
  25. Je veux mettre des LED dans ma salle de bain, quels accessoires dois-je utiliser ?
  26. Qu'est-ce que IP65 ?
  27. Qu'est-ce que IP67 ?
  28. Mes fixations doivent-elles être classées au feu ?
  29. Les ampoules LED sont-elles vraiment chaudes ?
  30. Une ampoule LED GU10 peut-elle me donner la même luminosité qu'un halogène ?
  31. Les LED sont-elles considérées comme «vertes» ?
  32. Les LED peuvent-elles pousser des plantes à l'intérieur ?
  33. Que signifie 3528 ?
  34. Que signifie 5050 ?
  35. La température ambiante d'une pièce affecte-t-elle la fonction des LED ?
  36. Les LED sont-elles fabriquées à l'aide de matériaux nocifs ?
  37. Ma LED sera-t-elle accompagnée d'une garantie ?
  38. Qu'est-ce que le GU15 LED ?


Let’s answer that for you!


What is an LED bulb?

  • A good place to start, without a doubt! Well, an LED is actually a very common piece of kit and should you look around your home, you will very likely come across a wide variety of these small but perfectly formed bulbs. The term itself actually refers to a Light Emitting Diode and whilst they are frequently being used in order to light homes and other spaces, they also popularly serve as indication lights. You know that little glow on your remote control? Well, it's more likely than not, a single LED.

What type of LED bulb do I need?

  • This is a question which is actually hard to answer outright as it really does depend on your fittings and the like. Thankfully, here at Lightrabbit, we not only offer a very handy fittings guide, we also have a team of experts who are more than happy to help you should you be unsure as to what kind of bulb is right for you. We also stock a huge variety so rest assured, we will have the perfect LED bulb for you and your specific needs right here at Lightrabbit.

What is the life span of an LED?

  • Typically speaking, an LED bulb will last much longer than a traditional halogen bulb and your standard life span for one of our Lightrabbit products is an estimated 50,000 hours, or to put it another way, 5 whole years!.

When will I have to replace my LED bulb?

  • The LED bulb can last up to 50,000 hours, or to put it another way, 5 whole years! Which means you may not have to replace your LEDs for many years.

Are LEDs high quality lighting?

  • Simple on this; the answer is a resounding yes. Safe to say that we pride ourselves here at Lightrabbit on being able to offer you a superb selection of high quality products.

Does the amount of light created lessen over the life of the bulb?

  • Actually, yes it will. We'd love to be able to pretend otherwise, but that would be plain old misguided nonsense, sadly. However, because the life span of the bulb is so long, the eventually dimming is practically unnoticeable and as such, much more reliable than a halogen offering.

Do I need an LED compatible transformer and how do I know if it’s compatible?

  • Yes, you will need an LED compatible transformer for 12-volt bulbs (MR16, G4, and MR11). If the minimum wattage of the transformer is greater than 20 watts, your LED will not be compatible. Non-compatible transformers will cause the bulb to flicker which can damage the fixture and decrease the overall life span of the LED.

Are LED bulbs cost effective?

  • Very much so. In fact, seeing as LED's are energy efficient, you too can enjoy a long and low-energy relationship with your new LED bulb. Surveys prove that people who use LED bulbs rather than halogen bulbs can enjoy around 90% savings on their energy bills; pretty impressive stuff in truth.

Are LEDs energy efficient?

  • Yes. The standard halogen bulb works at 20% efficiency, while the LED bulb works at an incredible 80% efficiency – that means that 80% of the actually electricity consumed is used to produce high quality light.

Can LED bulbs be dimmed?

  • It certainly can. However, in order to do so, you will need to install a low voltage dimmer switch; something which is by no means as complex as it might sound. It is important to note however that standard halogen dimmer switches will not work with LED bulbs, but this is an issue which is easy to remedy.

Why isn’t my dimmer switch working with my LED?

  • Your bulbs may not dim for one of two reasons: your LEDs are not dimmable, or you aren’t using an LED compatible dimmer switch. Standard halogen dimmer switches will not work with an LED.

What are the features and benefits of LEDs?

Wow, where to start? Well, to begin with, the potential perks of an LED bulb over a traditional halogen number include a long life span, an efficient energy consumption, low temperature and high safety levels, a total lack of warm up time and potential for saving cash, not only on bills but also on replacement items. Put simply, there are so many potential perks to enjoy through the purchase of an LED bulb that you will surely wonder why you waited so long before sampling them for yourselves:

  • Cost effective
  • Energy efficient
  • Long life span
  • Low temperature
  • Compact size
  • Adjustable beam and directional light
  • Resistant to damage
  • No warm up time
  • No UV or IR emissions

Will my LED light turn on immediately or will it need to warm up first?

  • Your LED bulbs do not require time to warm up which means they turn on instantly to provide you with the high quality lighting you need.

Why do I need to replace my dimmer?

  • The minimum wattage on a typical dimmer switch is 60 watts, which is too high for use with an LED.

What is an SMD?

  • Well, an SMD chip, or Surface Mounted Diode to use it's full name is the latest advancement in LED technology and an LED bulb may well contain SMD technology within it. Put in simple terms, the key benefit of an LED bulb which contains an SMD is three times the brightness.

What SMD chips are used in LEDs?

  • LightRabbit is proud to offer only the highest quality SMDs in our LED bulbs. This ensures our LEDs are at the highest level of cost effectiveness and energy efficiency.

Why won’t my LED turn on?

Your LED is designed to work perfectly, but if it doesn’t switch on it may be due to several factors:

  • The bulb isn’t receiving power from the switch
  • The bulb isn’t fitted securely in the fixture

Will my new LEDs work in my old fixtures?

  • Yes they will. More often than not, you can simply pop an LED bulb directly into a traditional fixture. This means that those old lamps, lights and other spots can be given a modern, money saving feel with ease..

Do the fittings need to be replaced to use the LEDs?

  • Not usually. Most LEDs are made to retrofit into traditional fixtures. To determine whether your LED will fit into your fixture, read the manufacturers’ label.

What colour LED is best for use indoors?

  • Plenty! The two key ones which you will no doubt come across here are cold light and warm light. Essentially, the choice is yours where these two concepts are concerned. In terms of which is better for your home, it depends on how brightly you want it to be lit. Usually, warm light works best in homes as it manages to replicate daylight rather superbly. But again, personal preference is key.

Can LEDs be used outdoors and what colour LED is best for use outdoors?

  • LED's can work wonderfully outdoors in a range of situations. There are plenty of LED's designed specifically for decking and the like and we are proud to be able to stock a wide range here at Lightrabbit.

I have a 12 volt circuit, can I use an LED?

  • Yes, there are no issues here. Very technical question though!

Is a low voltage or a main circuit better for an LED?

  • Both of them are equally as good.

Will LEDs save me money on my energy bill?

  • You certainly can. In fact, it's pretty much guaranteed as LED bulbs are far more energy efficient than their traditional, halogen counterparts. Less energy used equals less cash being paid out on bills, even during those darker couple of months.

I want to put LEDs in my bathroom, what fittings should I use?

  • You can indeed, in fact, LED bulbs are a much safer alternative to regular bulbs, particularly in bathrooms and kitchens. The spotlights you tend to see in these environments tend to be LED dependant. Install fire-rated and waterproof with an IP65, or higher, certification, which will allow you to comply with building regulations.

What is IP65?

  • Good question! IP stands for Ingress Protection which is in itself a manufacturer rating for electrical products. The IP rating will detail the strength of the casing surrounding the electrical parts of the bulb. As such, the higher the IP rating, naturally, the higher the strength of the casing. As such, items with a high IP rating will work better say, outdoors than those with a lower rating. The IP65 rating means that the LED bulb is protected from dust and low pressure jets of liquids from any direction.

What is IP67?

  • The IP67 rating means that the LED bulb is protected from dust and can be totally immersed in water up to 39 inches.

Do my fittings have to be fire rated?

  • Fire rated fittings are only necessary in ceiling mounted LEDs where the built in fire protection in the ceiling is compromised by fittings for recessed lighting. Fire rated fittings are manufactured using intumescent materials. While fire rated fittings are more expensive, they provide the fire protection necessary to meet building code.

Do LED bulbs get really hot?

  • They do not get as hot as traditional halogen bulbs. LEDs, like their halogen cousins, do produce heat, but because they are fitted with heat disbursement prongs within the bulb, the heat is moved away from the bulb which helps with the longevity of the bulb.

Can a GU10 LED bulb give me the same bright light as a halogen?

  • Yes.

Are LEDs considered ‘green’?

  • Yes, because LEDs operate at 80%, they produce more light than heat while consuming the same amount of energy as a halogen. This means that they are energy efficient, which makes them the most ‘eco-friendly’ light source outside of natural sunlight.

Can LEDs grow plants indoors?

  • Yes, in fact, LED grow lights are a very big seller these days and you can maximise the growth time whilst ensuring that you do not use too much energy. In these respects, LED grow lights are pretty much the ideal choice in terms of indoor growing.

What does 3528 mean?

  • It means that the size of the SMD chip within the LED is 3.5mm x 2.8mm.

What does 5050 mean?

  • It means that the size of the SMD chip within the LED is 5mm x 5mm.

Does the ambient temperature of a room affect the function of LEDs?

  • Oddly, it can, but this is not a problem as LED bulbs can be used both indoors and outdoors, where temperature regulation is of course far more challenging! Bare in mind however that LED's are designed to work best within a certain ambient temperature, that of the standard home, so you shouldn't have any need to be concerned.

Are LEDs made using harmful materials?

  • No. LED bulbs are solid state technology, which means that they do not function using toxic materials, such as mercury, that can be found in standard halogen bulbs.

Will my LED come with a guarantee?

  • Yes. Here at Lightrabbit we pride ourselves on being customer focused, right down to the smallest detail. Why would anyone be any different? This means that our products are covered by a two year guarantee.

What is the GU5 LED?

  • The GU5 bulb is also known as a MR16 LED bulb.

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